Does it work with Android or iPhone?
The app works on Android and iPhone, as well as in a simpler form over SMS. It runs on any device with a network connection.
Can it protect my bike when it's left outside? Can it monitor my bike at night?
Yes. Dyopter Pro monitors movement and sends a notification or calls your phone. Your home WiFi can be used to avoid the need for networked data.
Is this an anti-theft device for a bicycle?
Dyopter is both a recovery and prevention device: with Pro, get notified when it moves; no matter the subscription you can track your bike if it goes missing.
Is this like an AirTag for a bicycle?
Dyopter uses bluetooth and UWB (the technology behind airtag), but also has GPS and LTE: you can find your bike even when there are no Apple phones nearby, in rural or outdoors areas.
How much dynamo power does the GPS tracker use?
Approximately 1 watt when charging, less than the rear light itself draws. When you ride regularly, the battery is kept topped up and standby power is one hundred times smaller. The felt difference compared a regular rear light is minimal.
How do I recharge it?
You can charge your light over USB-C, or simply by riding if you have a dynamo.
Is it a subscription-free bike tracker?
It can be. Every Dyopter ships with a SIM and a 3-year "hibernating" SIM card that can be activated on demand when a bike goes missing — no monthly fee. We're working with carriers to extend this.
How does live tracking work?
The tracker emits a signal on a recurring basis. At close range your phone receives it directly via Bluetooth or UWB; further away, it's relayed over LTE or WiFi.
Is this an e-bike GPS tracker?
Yes. Dyopter works on e-bikes and can run off your main bike battery. Impact is negligible — Dyopter's own cell is around 50x smaller than a typical e-bike battery.
Where is it made? Where are the servers hosted?
Dyopter is designed in Belgium and made in Europe with as many European components as I could find while keeping the price reasonable, with final assembly in my workshop. I write the code myself and our servers are hosted in Europe with OVH, a French provider. It has been used in Brussels and tested across Flanders, Wallonia, the Netherlands, northern France and western Germany.
Does this work in Switzerland?
No, but you can bring your own pre-paid SIM card. Dyopter is intended to use across the EU's free roaming area, which Switzerland is not part of.
Is it weatherproof?
IP65 rated: splash, rain and water resistant.
Is it a repairable bike GPS tracker?
Yes, we use screws, not glue. Spare parts are available and the standard 18650 battery is user-replaceable. A repairability score will be obtained for the final release.
Does it work without phone signal?
UWB, WiFi and Bluetooth work in range with no cellular needed. SMS works wherever there's basic coverage.
How long does the bike GPS tracker battery last?
Up to 6 months in standby on the internal 3200 mAh cell. With a dynamo you don't have to think about it.
Can I buy it online?
Dyopter is available for pre-order via the website, and will be both available online and in select physical stores.
Can I buy it in a store?
Dyopter will be both available online and in select physical stores across Belgium, the Netherlands, France, Luxembourg, Germany and Denmark.
Does this support local businesses?
Dyopter is made in Europe with as many European sourced parts as possible. This results in a marginal price increase.
What if I cannot find my bike using Dyopter?
The intention is to help you find your bike. If it cannot be found, despite having the pro subscription and being charged and working at the time, you will be refunded a pro-rata ratio based on the 3y warranty.
Is it tamper resistant?
The tracker is inside your bicycle light, and attached using tamper resistant nuts and bolts.
Is it resistant to vandals?
Dyopter is made from plastics, in order to allow the antennas to work. It is not intended to resist attacks.
What accessories exist?
Dyopter is currently standalone. In the future a connected lock and base station will be available, and we plan to implement a power output for charging your phone in V2.
I am a business - can I use these for monitoring my bikes?
Dyopter as is, is intended for private customers. Fleet owners can contact us for a custom solution that includes different data protection and data use policies.
Can Dyopter track leasing or fleet bikes?
Leasing fleet owners can contact us for a custom Dyopter solution that includes different data protection and data use policies.
What if I lost my original purchase receipt? How can I track?
Your key is sent to your E-mail used during the purchase, on the receipt, in the box as well as a one time code on the invoice the physical store you purchased the tracker at.
Can I track my scooter?
Dyopter can track a scooter or other light mobility device.
What is the battery input voltage range?
Dyopter can run from 6 to 36v.
Can I track someone else? How can I check if someone is tracking me?
Dyopter is strictly reserved for tracking the owner. Want to see if there is a Dyopter on your bike? Look for the logo in the light or download our scanner app. this shares your location and notifies the tracker owner. If no action is taken in 48 hours, you will be notified if there is a tracker present.
Something is wrong with my tracker
Please reach out on our forums (in development) first and by email second. Exchanges by email may be re-created on our forums to allow others to find solutions to their problems.
Who owns Dyopter?
Hello! My name is Sean and I am the founder, you can read more about me here.. There are no external investors, this is self funded.